ov999 Terms & Conditions — Please Read Before Playing
These Terms & Conditions govern your use of the ov999 platform. By creating an account or placing a bet, you confirm that you have read, understood and agreed to all terms set out below.
Introduction
Welcome to ov999. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and ov999 ("we", "us", "the Platform") in relation to your access to and use of the ov999 website and all services offered therein, including but not limited to online casino games, sports betting, live dealer games, crash games and all associated promotional offerings. By accessing, registering, depositing or placing a wager on ov999, you acknowledge that you have read and fully accepted these Terms.
These Terms apply to all players who access ov999 from Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh and all other districts. Access to ov999 from outside Bangladesh may be subject to additional restrictions. It is your responsibility to ensure that your use of ov999 is lawful under any applicable local regulations in your jurisdiction.
ov999 reserves the right to amend, update or replace these Terms at any time without prior notice. Continued use of the platform following the publication of any amendments constitutes acceptance of the updated Terms. We recommend that you review these Terms periodically. The date of the most recent revision appears at the top of this page.
1. Eligibility and Age Verification
Age Requirement: You must be at least 21 years of age to register, access or use any service on ov999. This requirement is strictly enforced.
ov999 is strictly an adult platform. Players must be 21 years of age or older at the time of account registration. By creating an account, you represent and warrant that you are at least 21 years old. ov999 conducts mandatory Know Your Customer (KYC) verification on all accounts before any withdrawal is processed. KYC requires submission of a valid Bangladeshi National Identity Card (NID) or passport. Accounts found to belong to players under the age of 21 will be immediately suspended, all pending withdrawals cancelled, and any winnings forfeited.
Players who are found to have provided false information regarding their age or identity during the registration or KYC process will have their accounts permanently banned. Any funds deposited by such players may be confiscated and will not be returned. ov999 actively works to prevent underage gambling and takes all reasonable steps to verify the age and identity of its users. If you suspect that an underage individual is using the platform, please contact [email protected] immediately.
2. Account Registration and Security
To use ov999, you must register a single account using a valid Bangladeshi mobile phone number. Each player is permitted to hold only one account. The creation of multiple accounts by a single individual — regardless of the device used or the mobile number registered — is strictly prohibited and may result in the suspension of all associated accounts and the forfeiture of all balances and bonuses.
You are solely responsible for maintaining the confidentiality of your login credentials. ov999 will never ask you to share your password through any communication channel. Any activity that occurs under your account — whether or not authorised by you — is your sole responsibility. You agree to notify ov999 support immediately if you suspect unauthorised access to your account. ov999 shall not be liable for any loss resulting from your failure to keep your account credentials secure.
ov999 reserves the right to suspend or terminate any account that it reasonably believes is being operated in breach of these Terms, including accounts linked to fraudulent activity, collusion, bonus abuse, money laundering, or any other conduct that undermines the integrity of the platform. Account verification (KYC) must be completed within 30 days of initial registration. Accounts that have not completed KYC within this period may have withdrawal functionality suspended until verification is concluded.
Key Terms at a Glance
A summary of the most important clauses governing your ov999 account.
3. Deposits, Withdrawals and Payments
ov999 accepts deposits via bKash, Nagad, Rocket, Upay, Visa and Mastercard. All deposits are credited in Bangladeshi Taka (BDT) with no conversion fees. The minimum deposit is ৳200. ov999 reserves the right to verify the source of funds for any deposit and may request supporting documentation where there is a reasonable suspicion of irregular activity.
Withdrawal requests are processed after KYC verification is complete. The minimum withdrawal amount is ৳500. Withdrawals are paid to the same payment method used for the qualifying deposit wherever technically possible. ov999 targets a processing time of 15 minutes for approved bKash and Nagad withdrawals, though actual transfer times may vary depending on the payment provider's processing schedule.
Withdrawals of bonus funds are subject to the applicable wagering requirement having been fully met. Withdrawal requests submitted before the wagering requirement is satisfied will be held pending until the rollover is complete. ov999 reserves the right to deduct any outstanding bonus liability from a withdrawal amount in cases where a player chooses to close their account before completing the wagering requirement.
Payment Note: ov999 does not charge platform fees on deposits or withdrawals. Your mobile financial service provider (bKash, Nagad, Rocket, etc.) may apply their own standard transaction charges. ov999 has no control over third-party provider fees.
4. Bonuses, Promotions and Free Spins
All bonuses and promotional offers made available through ov999 — including the welcome bonus, reload bonuses, seasonal promotions (for example Eid, BPL season, Pohela Boishakh, Victory Day and Independence Day promotions) and free spins — are subject to specific terms and conditions that will be communicated at the time the promotion is offered. In the event of any inconsistency between a specific promotion's terms and these general Terms, the specific promotion's terms shall prevail.
The standard wagering requirement for all bonuses at ov999 is 20x the bonus amount. This means that if you receive a bonus of ৳1,000, you must wager a total of ৳20,000 across eligible games before the bonus balance (or any winnings derived from it) may be withdrawn. Not all game types contribute equally to the wagering requirement: slots typically contribute 100%, while live casino and sports betting contributions may be lower as specified in the promotion details.
ov999 reserves the right to withdraw, modify or cancel any bonus or promotion at any time. Bonuses are issued in good faith and any evidence of bonus abuse — including but not limited to creating multiple accounts to claim a single bonus, exploiting technical errors in bonus mechanics, or placing bets that neutralise bonus wagering risk — will result in immediate forfeiture of the bonus and any associated winnings, and may result in account suspension.
5. Responsible Gaming and Prohibited Conduct
ov999 is committed to responsible gaming. All players have access to deposit limits, session time limits and self-exclusion tools directly from their account settings. Players who feel that their gambling is becoming a problem are encouraged to use these tools proactively. Self-exclusion periods, once activated, cannot be reversed until the designated period expires. During a self-exclusion period, the excluded player's account will be locked and no deposits, wagers or withdrawals will be permitted.
The following conduct is expressly prohibited on ov999 and will result in account suspension or permanent ban: (a) opening more than one account; (b) using automated software, bots or scripts to place bets; (c) colluding with other players to manipulate game outcomes; (d) engaging in money laundering or any fraudulent financial activity; (e) making chargebacks or reversals through your payment provider after a deposit has been accepted by ov999; (f) providing false personal information during registration or KYC; (g) accessing ov999 using a VPN or other technology to circumvent geographic restrictions.
ov999 cooperates fully with law enforcement authorities in the investigation of any suspected illegal activity conducted through or in connection with the platform. Any accounts identified as being involved in money laundering, fraud or other criminal activity will be immediately frozen and reported to the relevant authorities. All funds in such accounts may be subject to confiscation in accordance with applicable law.
6. Intellectual Property, Liability and Governing Law
All content on the ov999 platform — including but not limited to the website design, software, text, images, logos, game interfaces, audio and video content — is the intellectual property of ov999 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not reproduce, distribute, modify, reverse-engineer, scrape, frame or otherwise commercially exploit any part of the ov999 platform without express written consent.
ov999 provides its services on an "as-is" basis. To the maximum extent permitted by applicable law, ov999 excludes all warranties, representations and conditions, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement. ov999 shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of the platform, including losses arising from technical failures, interrupted gameplay, connectivity issues or any delay in processing withdrawals caused by third-party payment providers.
These Terms shall be governed by and construed in accordance with the laws applicable to online gaming operations. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be submitted to binding arbitration in accordance with standard international arbitration rules. Nothing in these Terms shall limit ov999's right to seek injunctive relief in any competent court. If any provision of these Terms is found to be unenforceable, that provision shall be severed and the remaining Terms shall continue in full force and effect.
Questions About These Terms?
Our support team is available 24/7 to explain any clause in plain language. You can also visit our FAQ for quick answers to common questions about accounts, payments and bonuses.
7. Amendments and Contact
ov999 may update these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of ov999 following any such update constitutes your acceptance of the revised Terms. If you do not agree with any updated Terms, you must stop using the platform immediately and contact support to close your account.
If you have any questions about these Terms and Conditions, wish to raise a complaint, or require clarification on any aspect of your account, please contact our support team. We aim to respond to all formal complaints within 48 hours of receipt. All complaints must be submitted in writing via email to ensure a clear record of correspondence.
Contact: [email protected] — Please include your registered phone number and account details in all correspondence.